Source: personal email, December 2022, This is the first time I’ve heard from Raffeisenbank in several years, especially since my account with them has been essentially dormant since well before I left Russia in 2019. ||| TRR
Foreign managers are quitting Petersburg hotels: they are resigning their positions amid the withdrawal of international hotel companies from the Russian market.
In particular, the post of general manager of the five-star Four Seasons Lion Palace has recently been filled by Ekaterina Saburova, who had worked as marketing director at the Four Seasons Moscow Hotel. In an interview with Kommersant-SPb, a spokesman for the Petersburg hotel noted that the previous general manager, Richard Raab, had gone on to work at another hotel in the chain.
Similar personnel changes have taken place at the Grand Moika 22 Hotel, which until recently was part of the Kempinski international chain. The hotel is now headed by Yevgenia Nagimova, and the operations director and Russian staff are responsible for day-to-day operations. The previous general manager, Oliver Kuhn, initially took a similar position at the Kempinski Hotel in Cairo, before running a hotel in the Seychelles. He explained that he had left Russia to transfer to another hotel in the chain. The general director has also been replaced at the Radisson Royal and Park Inn Nevsky: instead of Rune Nordstokke, the hotels are now headed by Mikhail Grobelny, who previously worked as the general manager of the Radisson Blu Belorusskaya Hotel in Moscow.
Experts note that, amidst the departure of international hotel chains [from Russia], industry players have basically lost the need for the position of a general manager responsible for liaising with company management. According to Andrei Petelin, general director of the Hotel Saint Petersburg, the personnel changes may be related to the desire of owners to reduce costs during the crisis [sic], since foreign managers earned more than their Russian counterparts, and also received compensation for housing rental and their children’s education.
Some foreigners still continue to work in Petersburg hotels: Eric Pere, general manager of the Corinthia Hotel St. Petersburg; Gerold Held, general director of the Hotel Astoria and the Angleterre Hotel; and Jaehyuk Yang, manager of Lotte Hotel St. Petersburg. Some industry reps have concerns that further resignations by foreign managers may have a negative impact on the level of service. Andrei Petelin, however, is confident that Petersburg-based managers are able to maintain high standards, because they not only have experience working abroad, but also better understand the needs of Russians coming to the Northern Capital to relax.
Speaking of which, since the beginning of 2022, seven million tourists have visited St. Petersburg. Vice-Governor Boris Piotrovsky noted that in November, bookings at the city’s hotels consistently exceeded the sixty-percent mark.
A few weeks ago, DP wrote about how the Smolny [Petersburg city hall] was again thinking about introducing a resort fee. Hoteliers stated that they considered this step reasonable, but only if the revenues generated were used properly.
Source: “Foreign managers quitting Petersburg hotels in droves,” Delovoi Peterburg, 29 November 2022. Translated by the Russian Reader
620,251 views • Dec 2, 2022 • President Vladimir Putin’s war in Ukraine is causing major changes back home. Hundreds of thousands of Russian men are being mobilized to fight and tens of thousands have already been killed or injured. Meanwhile, many Russians have left their country and millions of Ukrainians are thought to have arrived. What impact will these changes have on the Russian population? And could the public response lead to Putin’s downfall? We discuss these questions and more with UCLA’s Oleg Itskhoki in this DW Business Special.
Thanks to Tiina Pasanen for the heads-up. ||| TRR